VOXFLOW / PRIVACY

Privacy Policy

How website and app data is processed, protected and controlled.

10 / VF—2026

Controller and scope

The VoxFlow owner identified below controls personal data processed through voxflow.space, the account, desktop app, support requests and payments.

Data the service needs

Accounts store email, password hash, locale, subscription state, aggregated usage, pseudonymous device information, sessions and security events. Payment card details are handled by Robokassa and are not stored by VoxFlow.

Online transcription and translation

Request audio and text pass through the VoxFlow server to Polza AI and the selected model provider for transcription, editing or translation. VoxFlow does not retain temporary audio after the request. Text and clipboard history are off by default.

Encrypted sync

When sync is enabled, history, Dictionary and snippets are stored as ciphertext. The recovery key is shown once, never sent to VoxFlow and cannot be recovered by an administrator.

Infrastructure and recipients

Core infrastructure is hosted by Timeweb, corporate email by Yandex 360, payments by Robokassa, and individual AI requests by Polza AI and the selected model provider. Each recipient receives only the data needed for its role.

Retention and rights

Data is kept only as long as needed for service delivery, security, accounting and legal obligations. You can request access, correction, export or account deletion using the legal email below. Verification links last 24 hours, reset links 1 hour, and sessions up to 30 days or until logout.

Updates

The current version is published here. Material changes are announced on the site or by email. Updated 23 September 2026.

Visits, security and partners

With analytics permission, VoxFlow stores its page path without query parameters, source, campaign, random visitor/session IDs and activity timestamps for 90 days. Dictation content and raw IP addresses are excluded. When enabled, hCaptcha (Intuition Machines) processes technical security data and our server validates its token. A referral link can attribute a new account to a partner; partners see aggregates and rewards without customer names or emails.

Contact and owner

Говор Андрей Игоревич
Tax ID: 502987410721
141018, Московская область, г. Мытищи, Новомытищинский просп., д. 82
Phone: +7 977 355-71-30
legal@voxflow.space